Privacy Policy

Thank you for accessing Hauleasy.biz. We respect the privacy of everyone who visits our website and want to protect your personal information. As a result, we would like to inform you on the way we would use your personal data. We recommend you to please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal data as well as the choices available to you regarding how you can access and update this information.

By submitting your personal data to us, you will be treated as having given your permission- where necessary and appropriate- for disclosures referred to in this policy.

The term "us" or "we" or "our" refers to the owner of Hauleasy, I-ONE-C Limited.

How we use your personal data

Hauleasy collects and uses data to enable reliable and convenient transportation, delivery, and other products and services. We also use the data we collect for purposes including:

Providing services and features

Hauleasy collects and uses data to enable reliable and convenient transportation, delivery, and other products and services. We also use the data we collect for purposes including:

Create and update users’ accounts.

Enable transportation, deliveries, and other services.

Offer, process, or facilitate payments for our services.

Offer, obtain, provide, or facilitate insurance, vehicle, invoicing, or financing solutions in connection with our services.

Perform internal operations necessary to provide our services, including troubleshooting software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.

Customer support

Hauleasy uses the information we collect (including recordings of customer support calls with notice to and the consent of the user) to provide customer support, including to: Direct questions to the appropriate customer support person

Investigate and address user concerns

Monitor and improve our customer support responses and processes

Research and development

We may use the data we collect for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us to improve and enhance the safety and security of our services, improve our ability to prevent the use of our services for illegal or improper purposes, develop new features and products, and facilitate insurance and finance solutions in connection with our services.

Enabling communications between users

For example, a driver may message or call a rider to confirm a pickup location, a rider may contact a driver to retrieve a lost item, or a restaurant or delivery partner may call a delivery recipient with information about their order.

Marketing

Hauleasy may use the data we collect to market our services to our users. This includes sending users communications about Hauleasy services, features, promotions, sweepstakes, studies, surveys, news, updates, and events. We may also send communications to our users about products and services offered by Hauleasy partners.

We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of Hauleasy’s services, and user preferences and settings.

We may also send users communications regarding elections, ballots, referenda, and other political and notice processes that relate to our services. For example, Hauleasy has notified some users by email of ballot measures or pending legislation relating to the availability of Hauleasy’s services in those users’ areas.

We may use the data we collect to personalize the marketing communications (including advertisements) that we send, including based on user location, past use of Hauleasy’s services, and user preferences and settings.

Non-marketing communications

Hauleasy may use the data we collect to generate and provide users with receipts; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Hauleasy or its partners.

Legal proceedings and requirements

We may use the personal data we collect to investigate or address claims or disputes relating to use of Hauleasy’s services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

This website contains information, data, software, photographs, graphics and other material that are protected by copyrights, trademarks or other proprietary right. Without our explicit agreement thereto, no such information may be used. Occasionally, this website may also include links to other websites. We are not responsible for the content of the linked websites or any link contained in a linked website.

Cookies

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. Hauleasy uses cookies and similar technologies for purposes such as:

Authenticating users

Remembering user preferences and settings

Determining the popularity of content

Delivering and measuring the effectiveness of advertising campaigns

Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services. Their use of cookies is not covered by our privacy policy. We do not have access or control over these cookies. Our third party partners employ clear gifs, images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personally identifiable information.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users. Users will have a choice as to whether or not we use their information in this different manner. Unless otherwise agreed by a user, we will use information in accordance with the Privacy Policy under which the information was collected.

Governing Law

This Privacy Policy and its performance shall be interpreted and governed by the laws currently in force in the Federal Republic of Nigeria.

Contact Us

We aim to keep our information about you as accurate as possible. If you would like to review, change, delete the details you have supplied with us or if there are any questions regarding this privacy policy, please contact us at HYPERLINK "mailto:info@hauleasy.biz" info@hauleasy.biz or +234703 852 3225